Full Terms and Conditions
Get your money back when you unbox, post, and share within 48 hours!
1. Unboxing Refund Offer
Eligibility:
- The offer is valid only for customers who make a purchase from Hanz Hub’s online store (hanzhub.com) and pay using online payment methods.
- Cash on Delivery (COD) orders are not eligible for this offer.
- The purchase must include any of our premium clothing items, including hoodies, T-shirts, sweatshirts, or caps—crafted with high-quality materials that ensure both comfort and style.
- Only one item per customer is refundable under this offer.
Unboxing Video Requirements:
- To qualify for the refund, the customer must record a clear and uninterrupted unboxing video showcasing the excitement of unveiling a Hanz Hub product. Capture the moment you receive your package, unseal it, and reveal the impeccable quality and stylish design of our clothing.
- The video should highlight the packaging, product condition, and any branded materials included, reflecting the care and attention we put into every detail.
- The customer should be wearing the product in the video, sharing their first impressions of the comfort, fit, and feel that only Hanz Hub can deliver.
- Customers must follow and like Hanz Hub's social media handles on Instagram (@hanz_hub) and Facebook.
- Share your new Hanz Hub product with your friends and family to spread the word about our brand.
Submission Process:
- The unboxing video must be posted on Instagram, tagging @hanz_hub and using the hashtag #HanzHubUnboxed within 48 hours of receiving the product.
- Customers must also send the video link to our support email (support@hanzhub.com) with their order number.
Refund Details:
- Once the video is reviewed and approved by our team, a full refund of the purchase amount will be processed within 3-5 business days.
- Refunds are issued only if all the above criteria are met.
- Refunded products are not required to be returned. The customer may keep the product and continue enjoying the Hanz Hub experience after receiving the refund.
Additional Terms:
- All offers and promotions are non-transferable and cannot be exchanged for cash or any other product.
- Hanz Hub reserves the right to modify or cancel any promotion at any time.
- Hanz Hub has the right to share your unboxing video and content across any platform or media for promotional purposes.
- Any disputes or issues arising from these promotions will be handled by Hanz Hub’s customer support team.